Feature Requests
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Email Call to Action

Thomas B. shared this idea 2 years ago
Under Consideration

I would like to integration with call to actions for support emails. It would be a great feature to be able to have a quick "View Ticket" button on the emails that would take not only clients but also admins to the ticket view.

https://developers.google.com/gmail/markup/reference/one-click-action

Comments (3)

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This would be a nice feature in WHMCS - though I would guess it would take a long time for this to be added.

I believe this is called "view action" markup. It's already available in Zendesk and others. More info is available here: https://developers.google.com/gmail/markup/reference/go-to-action

I wonder if anyone knows how it could be done in the support ticket markup.

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I believe this could also be extended to not only support tickets but invoice, quotes, service welcome emails (to view the service in WHMCS) and much more.