How can we improve WHMCS?

Share, discuss and vote for what you would like to see added to WHMCS

Clients

89 Ideas Found. Showing page 2 of 5.


9 Votes
Sales representative / Account Manager

It would be nice to have the ability to assign an account manager or sales representative for a customer. This account manager would be a whmcs admin,...

9 Votes
The ability to disable security questions

Currently you can remove a security question entirely from WHMCS *only* if there are 0 uses. We have a few security questions that seemed great at the...

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8 Votes
Disable Invoices for Client Group

Hello,It would be nice to disable invoice for certain client groups and only sent notification to the Administrator on their service Renewal.This will...

8 Votes
Custom User Attributes/Fields

Hello,Prior to WHMCS 8.0 we utilized the built in client custom fields to know more about the user. Now that the users are separated from the actual c...

8 Votes
Suspend account services with unverified email!

It would be great if the whmcs add that!Customers who do not check their e-mail within the established deadline will have their services suspended unt...

8 Votes
Notify client prior to deletion due to inactivity

Based on this thread, https://requests.whmcs.com/topic/backup-user-data-before-data-retention-deletion I'd agree that a client deletion means client d...

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8 Votes
Credit Card Update Limitations

If we could credit card updating to 5 updates per month, or something like that we would be able to limit chances of stolen credit cards being used. U...

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7 Votes
Add "Marketing Emails Opt Out" filter to Mass Mail tool

The new check box for Marketing Opt-Out is great. But it only applies to scheduled e-mails sent out via the e-mail marketing tool.There are times when...

7 Votes
Set security question optional while signup

Hello,There should be an option to set Security Question optional in WHMCS along with other fields like Country, etc which are currently "compuls...

6 Votes
clients should also have more options to login

clients are also able to use their mobile Number to login their client area or there should be also some options to provide a username or National ID...

6 Votes
Client data export as PDF

Hello,It is possible to export in JSON format, but this should also be avaliable as PDF download:http://help.whmcs.com/m/managing/l/866846-exporting-c...

6 Votes
Improve Support Ticket Data Retention

By expanding the current Data Retention functionality of WHMCS, managing customers would be a lot easier.Here's a few points in the support ticket sys...

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6 Votes
Disable ordering for customer

Disable new order but the account is still active

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5 Votes
Automated Notifications To Inactive Clients

WHMCS has as part of its automated function a feature that automatically deletes inactive clients based on either active/inactive products or active/i...

4 Votes
Email notifications for Users

In my case, when a user is added to an account, they also require at least some notifications - if they're the accounting department, they need to rec...

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4 Votes
Option to close user accounts

Since v8, the user can still log into the customer center, even if he is locked in the admin. According to the data protection regulation this is not...

4 Votes
Manage-change password

In the clientsservices.php area it would be nice to have a button to create autocreate a new password based on the password strength settings.It would...

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4 Votes
Time stamp on various admin notes

There should be an time stamp with admin name on all the "Admin Notes" and Notes sectionProfile->Admin NotesProduct / Services->Admin...

4 Votes
multi-level affiliation system

Hello,An idea that could help increase server sales.I affiliate with web agencies that recommend their clients to take out a subscription on my server...

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3 Votes
Conditional Custom Client Fields

when registering a client , ask the client for GST have or not, if yes, a field for entering gst number and registread name .and that should be shown...